Privacy policy
Our company & this policy
Xiamen Leide Stone Co., Ltd. (厦门磊德石业有限公司), based in Xiamen, Fujian, China, operates this website and handles information relating to stone enquiries and international trade. This policy was updated on 14 October 2026.
Information we receive
When you contact us, we may receive your name, email, phone number, company, destination, project requirements, drawings, messages and order-related information you choose to provide. Shopify and enabled website services may also collect device, browser, IP address, cookie and usage information. Please avoid sending unnecessary sensitive personal information.
How information is used
We use information to respond to enquiries, assess specifications, prepare quotations, communicate about orders, coordinate delivery, provide after-sales support, maintain business records, protect the website and meet applicable obligations. Analytics, personalization or advertising functions, where enabled, are subject to applicable consent requirements and privacy choices.
Shopify & other service providers
Our store is hosted on Shopify. Shopify processes information to operate and improve its services. Our store uses Shopify enhanced services that may combine information from interactions with this store, other merchants and Shopify to provide analytics, personalization and advertising features. For these enhanced services, Shopify is responsible for its processing and related privacy requests. Read the Shopify Consumer Privacy Policy and visit the Shopify Privacy Portal for details and Shopify-specific privacy rights. We may share information needed for a project with relevant suppliers, logistics providers and professional advisers, or when lawfully required. Email and WhatsApp communications also use their respective providers.
Cookies & privacy choices
Cookies and similar technologies support website operation and, where enabled, analytics, personalization and advertising. Use the cookie controls displayed for your region and your browser settings to manage choices. You can also visit Your Privacy Choices to access the store’s available data sharing opt-out controls. Some processing may be regarded as sale, sharing or targeted advertising under relevant laws; applicable opt-out rights are not limited by this policy. In regions where the store supports data sharing opt-out, supported Global Privacy Control signals are handled by Shopify’s privacy controls. You may unsubscribe from marketing emails without stopping necessary project or order communications.
Storage, international transfers & security
We operate in China, and our platform and service providers may process information in other countries. Applicable safeguards and transfer requirements must be followed where required. We retain information for the enquiry or business relationship and for necessary legal, accounting or dispute-related purposes. We use reasonable safeguards; no online transmission or storage system is completely secure.
Your rights & contact
Depending on applicable law, you may have rights to access, correct, delete or obtain your information, restrict or object to processing, withdraw consent, or complain to a relevant authority. We may need to verify your identity before responding. Exercising applicable privacy rights will not result in discrimination. An authorized agent may submit a request where permitted, subject to verification. Contact business@ledestone.com or WhatsApp +86 15980984867; location: Xiamen, Fujian, China. Website privacy requests are handled by Xiamen Leide Stone Co., Ltd. The website is intended for business and project enquiries, not for collecting information from children.
Changes
We may update this policy to reflect business or service changes. The current version will be published here. Mandatory rights under applicable law remain unaffected.
AI-assisted customer chat
We use Shopify Inbox to provide AI-assisted chat on this website. Shopify processes customer data, including chat communications, to generate responses and improve the quality of the Inbox agent over time. Conversation history is available to our team for enquiry follow-up and support. You may request human assistance or contact us by email or WhatsApp. AI replies do not confirm a final quotation or order.